Frequently Asked Questions – Fortress Roofing
This depends on the roof's size and complexity. Most domestic re-roofs in Chepstow take between 3–7 days. We'll always give you a clear timeline before starting work.
Yes. Our team has extensive experience working on everything from homes and apartment blocks to shops, offices, and industrial units.
We prioritise emergency call-outs and aim to attend as soon as possible — often on the same day. Our first step is to make the property safe and watertight before organising a full repair.
Yes. All work completed by Fortress Roofing is fully guaranteed and carried out to the highest standards. Guarantee length varies depending on the materials and service provided.
Yes. All old materials are safely removed and responsibly disposed of as part of our service. We leave your property clean and tidy once the job is complete.
Yes, we offer complete roofline services. We install, repair, and replace fascias, soffits, and guttering to protect your home from water damage and enhance its kerb appeal.
In most cases, yes. We source both new and reclaimed materials to ensure a close match in colour, size, and finish, helping maintain your property's original appearance.
Not when installed and maintained properly. Modern flat roofing systems are highly durable, fully waterproof, and designed to perform just as well as pitched roofs.
Yes. We install, repair, and replace all types of flat roofs, including felt, EPDM rubber, GRP fibreglass, and liquid roofing systems — ideal for extensions, garages, and commercial properties in Chepstow.
Lifespan varies depending on materials and installation quality. Slate roofs can last over 70 years, clay tiles 50–60 years, and concrete tiles around 40–50 years. Flat roofing systems typically last 20–40 years with proper care.
We work with a wide range of materials, including slate, clay tiles, concrete tiles, felt, single-ply membranes, EPDM rubber, and liquid-applied systems. We'll recommend the best material for your property, style, and budget.
Absolutely. We have extensive experience working on listed and period properties in and around Chepstow. Our team uses approved materials and traditional methods to preserve the building's character while ensuring long-lasting protection.
If you notice small issues like a few missing tiles, minor leaks, or damaged flashing, repairs are often sufficient. However, if your roof is old, leaking frequently, or showing widespread wear, a full replacement may be the more cost-effective solution. Our team will assess your roof and provide honest advice on the best option.
Yes, we provide free, no-obligation quotations for all roofing services across Chepstow and the surrounding areas. This includes a site visit, full roof inspection, and a detailed written estimate with transparent pricing and no hidden costs.
We provide roofing services throughout Chepstow and the surrounding areas, including Sedbury, Tutshill, St Arvans, Bulwark, Tintern, Caldicot, and nearby towns in Monmouthshire and South Gloucestershire.
